Boomly Support

We're here to help you discover great coffee.

Need Help?

If you're experiencing issues with Boomly, have a question, or would like to provide feedback, we'd love to hear from you.

Common Support Topics

  • Login and account issues
  • Password reset assistance
  • Google Sign-In issues
  • Location permissions
  • Saved cafés and favourites
  • Boomly Pro subscription questions
  • Café data corrections
  • General feedback and suggestions

Contact Support

Email us at:

We aim to respond within 48 hours.

Before Contacting Support

Including the following information helps us assist you faster:

  • Device model, such as iPhone or Android
  • Operating system version
  • Boomly app version
  • Description of the issue
  • Screenshots, if available

Feature Requests

Have an idea that would improve Boomly? We'd love to hear it. User feedback helps shape future releases.